Legal notice
NEW AGE CLOTHING — COMPLETE LEGAL POLICY BUNDLE
1. PRIVACY POLICY
Privacy Policy
At NEW AGE CLOTHING (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined below.
Information We Collect
When you place an order or interact with our website, we may collect:
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
- Payment Information
- Order Details
- Device & Browser Information
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Share order updates and tracking information
- Improve website experience
- Prevent fraudulent transactions
- Send promotional communication (only if opted in)
Payment Information
All payments are securely processed through trusted third-party payment gateways. NEW AGE CLOTHING does not store your card or banking information.
Sharing of Information
We may share limited information with:
- Shipping partners
- Payment gateways
- Technology and service providers
Only necessary information is shared to complete your order and improve services.
Cookies
Our website may use cookies to:
- Improve browsing experience
- Understand customer preferences
- Analyze website traffic
You may disable cookies through your browser settings.
Data Protection
We take reasonable security measures to protect your personal information from unauthorized access or misuse.
Policy Updates
NEW AGE CLOTHING reserves the right to update this Privacy Policy at any time without prior notice.
Contact
For privacy-related concerns, contact us at:
Email: [Your Email Here]
2. TERMS & CONDITIONS
Terms & Conditions
Welcome to NEW AGE CLOTHING.
By accessing or using this website, you agree to comply with the following Terms & Conditions.
Product Information
We strive to display product colors, designs, and details as accurately as possible. However, slight variations may occur due to lighting, photography, or screen settings.
Pricing
All prices listed on the website are in INR and inclusive/exclusive of applicable taxes as mentioned.
NEW AGE CLOTHING reserves the right to modify pricing without prior notice.
Order Acceptance
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Cancel suspicious or fraudulent orders
In such cases, refunds (if applicable) will be initiated accordingly.
Intellectual Property
All website content including:
- Images
- Logos
- Product designs
- Graphics
- Text
are the intellectual property of NEW AGE CLOTHING and may not be copied, reproduced, or used without permission.
Shipping & Delivery
Shipping timelines are estimates and may vary due to unforeseen circumstances.
Please refer to our Shipping Policy for detailed information.
Limitation of Liability
NEW AGE CLOTHING shall not be held liable for:
- Delays caused by courier partners
- Incorrect customer information
- Technical website interruptions
- Indirect or incidental damages
Governing Law
These Terms & Conditions shall be governed by the laws of India.
3. RETURN & EXCHANGE POLICY
Return & Exchange Policy
At NEW AGE CLOTHING, we strive to provide premium quality products crafted with care.
Please read our Return & Exchange Policy carefully before placing an order.
Exchange Eligibility
We offer exchanges only in the following cases:
- Wrong product received
- Damaged product received
- Size issue (subject to availability)
Exchange requests must be raised within 48 hours of delivery.
Conditions for Exchange
Products must be:
- Unused
- Unwashed
- In original condition
- With original tags and packaging intact
Products failing quality checks will not qualify for exchange.
Non-Exchangeable Items
We do not offer exchanges on:
- Customized products
- Sale/discounted items
- Products damaged after use
Return Shipping
Customers may be required to ship products back to our address if reverse pickup is unavailable.
Exchange Approval
All exchange requests are subject to inspection and approval by NEW AGE CLOTHING.
4. REFUND POLICY
Refund Policy
Refunds are processed only under eligible circumstances approved by NEW AGE CLOTHING.
Eligible Refund Cases
Refunds may be issued for:
- Cancelled prepaid orders
- Out-of-stock products
- Approved damaged/wrong item claims
- Returned shipments due to incorrect address
Refund Timeline
Approved refunds are processed within 5–7 business days after approval.
The amount will be credited to the original payment method.
COD Orders
COD handling/shipping charges (if any) are non-refundable.
Shipping Charges
Shipping charges are non-refundable unless the error occurred from our side.
5. CANCELLATION POLICY
Cancellation Policy
Orders can be cancelled only before dispatch.
Once an order has been shipped, it cannot be cancelled.
How to Cancel
To request cancellation:
- Contact us via WhatsApp or Instagram DM immediately after placing the order.
Refund for Cancelled Orders
For prepaid orders:
- Refunds will be initiated after successful cancellation confirmation.
Refund timelines may vary depending on banking/payment partners.
6. COD POLICY
Cash on Delivery (COD) Policy
NEW AGE CLOTHING offers Cash on Delivery on eligible products and serviceable pin codes within India.
COD Verification
To ensure smooth order processing:
- Customers may receive a WhatsApp confirmation before dispatch.
- Orders may be cancelled if confirmation is not received.
Refusal of COD Orders
Repeated refusal of COD orders may result in restriction of COD access for future purchases.
Additional Charges
NEW AGE CLOTHING reserves the right to apply COD handling charges where applicable.
7. CONTACT INFORMATION
Contact Us
For any queries regarding:
- Orders
- Shipping
- Exchanges
- Payments
- Policies
Please contact us:
Instagram: @newageclothing.in
WhatsApp: +91-7014005842
Email: bybm.clothing@gmail.com